ODC Europe (NTL) Ltd - Privacy Policy

v. 01.09.2019

National Training Laboratories Institute for Applied Behavioural Science (NTL) has been in existence since 1947 and works with individuals, institutions and corporations in the field of organisation development. Its European venture – Organisation Development Certificate Europe (NTL) – has annually run a Certificate in Organisation Development since 2007.

This privacy policy will explain how ODC Europe (NTL) Ltd uses any personal data we collect from you when you use our website, enquire concerning our services, apply to participate in one of our programmes or become a client for organisation development purposes.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

ODC Europe (NTL) Ltd collects the following data (these mainly apply to those involved in the ODC programme, * apply to external clients):

Personal identification information

  • Name*

  • Email address*

  • Telephone number(s)*

  • Your physical address (work or personal)*

  • Emergency contact details (including their telephone number and relationship to you)

  • Special dietary needs

    Professional information

  • Who you work for

  • Your job title*

  • Whether your role is an internal or external one

  • Where you work geographically

  • Prior experience in the field of Organisation Development

    Demographic information

  • Your gender identity

  • Your ethnicity

  • Your date of birth

How do we collect your data?

You directly provide ODC Europe (NTL) Ltd with most of the data we collect. We collect data and process data when you:

  • Register your interest in an ODC programme online or complete an application form.

  • Use or view our website via your browser's cookies.

  • (External clients – when you contact us online or place an order for any of our products or services).

ODC Europe (NTL) Ltd may also receive your data indirectly from the following sources:

  • With your consent, via referrals from NTL organisations globally

How will we use your data?

ODC Europe (NTL) Ltd collects your data so that we can:

  • Assess whether the ODC programme will best suit your current needs and build upon your

    previous learning, development and experience;

  • Create a responsive learning environment that caters for the deliberately diverse cohorts that annually progress through the ODC programme (e.g. paying attention to demographic factors in group work);

  • Email you with information concerning NTL sponsored or related events;

  • Maintain an NTL learning community by adding your email address to the NTL Alumni group;

  • Process invoices for module fees and track their payment.

  • (External clients - Process your order/contract and manage your account.)

  • (External clients: When ODC Europe (NTL) Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.)

How do we store your data?

ODC Europe (NTL) Ltd securely stores your data at their Programme Office on a password protected computer.

ODC Europe (NTL) Ltd will keep the personal, professional and demographic information you provide us with for as long as (and no longer than) required to maintain a global community of learning around NTL’s vision (see https://www.ntl.org/about-us/vision/ for more information).Should you wish to opt-out of this global community you can exercise your right to your data’serasure as detailed below.

Marketing

ODC Europe (NTL) Ltd does not market any products or services beyond the scope of NTL related events or programmes. We will never supply the information you have entrusted to us to any third party without your express permission.

You have the right at any time to stop ODC Europe (NTL) Ltd from contacting you for any such purposes or giving your data to other members of the NTL network.

What are your data protection rights?

ODC Europe (NTL) Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request ODC Europe (NTL) Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that ODC Europe (NTL) Ltd correct any information you believe is inaccurate. You also have the right to request ODC Europe (NTL) Ltd to complete information you believe is incomplete.

The right to erasure - You have the right to request that ODC Europe (NTL) Ltd erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that ODC Europe (NTL) Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to ODC Europe (NTL) Ltd's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that ODC Europe (NTL) Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you (or two if the matter is deemed complex). If you would like to exercise any of these rights, please contact us at:

Email: info@odceurope.co.uk

Tel: 07714 798596

Write: 8 Percy Place, London Road, Bath, Somerset BA1 6AR UK

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website ,including:

  • Some technical functions such as URL redirects

  • Understanding how you use our website (ie website analytics)

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functional and required - ODC Europe (NTL) Ltd uses these first-party cookies so that we can carry out some technical functions such as URL redirects. Since we currently do not have a login feature, we don’t use cookies for that purpose.

Analytics and performance - ODC Europe (NTL) Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We use this to understand visitor patterns.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The ODC Europe (NTL) Ltd website contains links to other websites (e.g. NTL Alumni). Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

ODC Europe (NTL) Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st September 2019.

How to contact us

If you have any questions about ODC Europe (NTL) Ltd's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: info@odceurope.co.uk

Tel: 07714 798596

Write: 8 Percy Place, London Road, Bath, Somerset BA1 6AR UK

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that ODC Europe (NTL) Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Email: Contact via https://ico.org.uk

Tel: 0303 123 1113

Write: Wycliffe House, Water Lane, Wilmslow SK9 5AF UK